Terms of service
📋 Quick Navigation
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "User," or "you") and APSC Emart LLP ("Company," "we," "us," or "our"). By accessing, browsing, or making a purchase on our website Saree.com (the "Website"), you agree to be bound by these Terms.
If you do not agree to any part of these Terms, please do not use our Website.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new Terms. We recommend reviewing these Terms periodically.
2. Account Creation and Security
2.1 Account Registration
To access certain features of our Website, you may be required to create an account. You agree to provide accurate, complete, and current information during registration and to keep this information updated.
2.2 Account Credentials
You are responsible for maintaining the confidentiality of your login credentials. You agree not to share your password with anyone and are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
2.3 Prohibited Activities
You agree not to:
- Create multiple accounts
- Impersonate another person
- Use false information when registering
- Create accounts if you are under 18 years of age without parental consent
3. Product Information and Availability
3.1 Product Descriptions
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, prices, availability, or other content on the Website is accurate, complete, reliable, current, or error-free. If a product is mislabeled or its price is incorrect, we reserve the right to refuse or cancel your order.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue any product at any time without notice. In the event of unavailability, we will notify you and offer alternatives or a full refund.
3.3 Inventory Errors
If a product price or availability is stated in error, we reserve the right to correct the error and contact you with options for proceeding with your order.
4. Ordering and Purchase
4.1 Order Placement
Your submission of an order is an offer to purchase products at the listed price. We will send you an order confirmation via email. The confirmation email does not constitute acceptance of your offer; rather, acceptance occurs when we dispatch your order. We reserve the right to refuse any order in our sole discretion.
4.2 Pricing
All prices are in INR and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We reserve the right to apply discount codes or promotional pricing at our discretion. Pricing errors are subject to correction.
4.3 Payment
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Digital wallets (Apple Pay, Google Pay, PayPal)
- [Other payment methods]
By providing payment information, you authorize us to charge the total order amount. You are responsible for maintaining accurate payment information and notifying us of any changes.
4.4 Payment Security
Your payment information is encrypted and processed securely. We comply with Payment Card Industry (PCI) standards to protect your financial data. However, no online transaction is completely secure, and we cannot guarantee absolute security.
5. Delivery and Shipping
5.1 Shipping Methods
We offer various shipping options, and the available methods will be displayed at checkout. Delivery dates are estimates only and are not guaranteed unless expedited or express shipping is selected and confirmed.
5.2 Shipping Charges
Shipping charges are calculated based on:
- Delivery address
- Selected shipping method
- Order weight and dimensions
Free shipping may apply to certain products or orders meeting specific criteria, as detailed on our Website.
5.3 Delivery Address
You are responsible for providing a complete and accurate delivery address. We are not responsible for orders delivered to incorrect addresses provided by the customer.
5.4 Risk of Loss
Risk of loss for products passes to you upon delivery to the carrier. For any issues with delivery (damaged, lost, or undelivered packages), you must contact us within [15 days] of the expected delivery date.
5.5 Customs and International Orders
For international orders, customers are responsible for customs duties, taxes, and any additional fees. We are not responsible for customs delays or clearance issues.
6. Returns and Refunds
6.1 Return Policy
Products may be returned within 48 hours of delivery if they are:
- Unused and unwashed
- In original condition
- With all tags and packaging intact
Some items may be non-returnable, as specified on the product page.
6.2 Return Process
To initiate a return, customers must:
- Contact our support team at [contact email/phone]
- Obtain a return authorization number (RMA)
- Ship the item with tracking to: [Address on contact us page]
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
6.3 Refunds
Upon receipt and inspection of a returned product, we will process a refund to your original payment method within 15 business days. Refunds will not include original shipping costs unless the return is due to our error.
6.4 Damaged or Defective Products
If you receive a damaged or defective product, contact us immediately with photos of the damage. We will arrange a replacement or refund at no cost to you.
6.5 Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Personalized or custom orders
- Products bought over Video Call
These will be clearly marked on product pages.
© [APSC Emart LLP]. All Rights Reserved.
Please review this page regularly for updates and changes.